Management Services Unit
Mission and Purpose
Management Services provides consultative assistance to university organizations with the goal of improving operational efficiency and effectiveness.
Please contact us if your department requires assistance.
Areas of Expertise
Business Process Analysis and Improvement
- Documentation of business processes using standardized methodology
- Documentation for recommendations that address opportunities identified in the analysis
- Process analysis for opportunities to improve efficiency and effectiveness
- Provision of standardized change management processes and tools
Project Management
- Provision of a structured and documented methodology to plan and manage projects in the areas defined above
Software Tools Definition, Development, and Implementation
- Assistance with the implementation of the new or improved software tools for managers
- Facilitatation of the definition and documentation of operational requirements for new or improved software tools to be used in business processes
- Management of the development (programming) of software tools